Multiple Ways to Connect
Choose your preferred way to reach us. We’re committed to providing exceptional support for the Strive community.
Live Chat Support
Get instant help from our support agents. Perfect for quick questions about orders, products, or account issues.
Start Live Chat
Phone Support
Speak directly with our expert support team for complex issues or personalized assistance.
Call (800) STRIVE-1
Email Support
Send us detailed questions and we’ll get back to you with comprehensive solutions and guidance.
Email Us
Sarah Chen
Lead Support
Marcus Johnson
Tech Specialist
Emily Rodriguez
Customer Success
Our expert support team is here to help you succeed
Get Personalized Help
Whether you’re a fitness enthusiast exploring our premium athletic wear, a Strive Studio App user, or a Strive Circle member, we’re here to ensure you have the best possible experience with our brand.
We can help you with:
Frequently Asked Questions
Quick answers to common questions about Strive products, services, and policies.
🛍️ Product & Orders
How do I track my order?
Check your email for tracking info or log into your account to view order status and tracking details. You can also use our live chat for real-time updates.
What’s your return policy?
30-day returns on unworn items with tags attached. Free returns for Strive Circle members. Premium members get extended 60-day return windows.
Do you offer international shipping?
Yes, we ship to 50+ countries. Shipping costs and delivery times vary by location. Free international shipping for orders over $150.
🎯 Strive Circle Loyalty
How do I join Strive Circle?
It’s free! Create an account and start earning points with your first purchase. You’ll automatically be enrolled in our Member tier.
How do I check my points balance?
Log into your account dashboard to see your current points, tier status, and available rewards. You can also check via the Strive Studio App.
When do points expire?
Points remain active for 24 months from your last earning activity. Stay active to keep them! Gold and Platinum members get extended expiration periods.
📱 Strive Studio App
Is the Studio App free to use?
Yes! Download and try it free for 14 days. Premium features available with monthly subscription starting at $9.99/month.
Which devices are supported?
iOS 14+, Android 8+, plus web browser access. Syncs with Apple Watch, Fitbit, Garmin, and other popular fitness trackers.
Can I cancel my subscription anytime?
Absolutely! Cancel anytime through your account settings or app store subscriptions. No cancellation fees or penalties.
Still have questions?
🤝 Get Personal HelpVisit Our Flagship Store
Experience our full product line, get personalized fittings, and meet our expert staff who can help you achieve your fitness goals.
📍 Address
123 Fitness Avenue
ActiveWear District
New York, NY 10001